Refund policy

At YOU, we want you to love every piece you order. If you are not fully satisfied, we’re here to help.

  • Returns are accepted within 7 days of receiving your order.
  • Items must be unused, unwashed, and in their original condition with tags attached.
  • Sale items and accessories are non-refundable.
  • Customers are responsible for return shipping fees unless the item arrives damaged or incorrect.
  • Refunds are processed within 5–10 business days after the returned item is inspected.

To request a return, please contact us through our support channels before sending any item back.